Location: Roodepoort, Gauteng
Closing Date: 31 July 2026
Job Description
Clover is seeking new talent to join our Call Centre Learnership Programme. Successful applicants will spend the duration of the learnership at Clover’s Customer Service Centre offices in Constantia Park, Roodepoort, while also attending the prescribed training classes. Upon successful completion of the programme, learners will obtain an NQF qualification and gain valuable experience in a world-class call centre environment.
Requirements
- Grade 12 or equivalent NQF Level 4 qualification.
- Grade 12/Matric completed within the past five years (2021–2025).
- A minimum average of 55% for English and Mathematics or Mathematical Literacy.
- Advanced computer literacy.
- Currently unemployed.
- Applicants must not have participated in a learnership programme before.
Competencies
- Proactive and action orientated
- Acts with honesty and consistency
- Maintains high standards
- Interpersonal effectiveness
- Commitment and motivation
- Collaborate with others to achieve a common objective
- Customer orientated
- Communicates effectively
- Ability to apply numerical principles
Duties and Responsibilities
Provide a high level customer service
- Handle all inbound and outbound interactions
- Resolve queries and complaints via the relevant stakeholder
Capture and confirm customer orders
- Capture orders accurately and on time according to the daily call list
- Inform customers of account on hold
- Confirm customer orders as per standard operations procedures
- Inform relevant stakeholders of issues pertaining to their orders
Sell Clover and Principal products as per customer ranging
- Offer new or additional products (describe features and special offers)
Promote teamwork and cooperation
- Assist team members to obtain team results
- Share the responsibility to get the job done
- Support team values
- Participate in team meetings
- Take responsibility for visual management of information
About Clover South Africa
Clover South Africa is a leading branded foods and beverages group, established in 1898 in KwaZulu-Natal, and headquartered in Roodepoort, Gauteng. It is recognized as South Africa’s largest dairy industry employer, providing a wide range of dairy products, cheeses, butter, and popular non-alcoholic beverages.
Company Overview & History
- Origins: Founded in 1898 as a small dairy farming cooperative in the Mooi River district of the Natal Midlands (initially as Natal Creamery).
- Ownership: Previously listed on the Johannesburg Stock Exchange (JSE), it was delisted following a successful corporate takeover by Milco, led by Israel’s Central Bottling Company.
- Operations: Employs thousands of workers across numerous production facilities and an expansive national cold-chain distribution network.
Core Products & Brands
- Dairy: Fresh and UHT milk, butter (Mooi River), cheeses (Cheddar, Gouda), and various types of yogurts.
- Beverages: Well-known consumer brands including Tropika and Clover Krush.
- Groceries & Alternatives: Olive Pride products, lactose-free milk (Nolac), and plant-based options.
HOW TO APPLY
Follow Careers South Africa on Social Media to receive daily opportunities:
- Facebook: https://www.facebook.com/careerssouthafrica/
- Linkedin: https://www.linkedin.com/company/careers-south-africa-za/
- WhatsApp Group: https://chat.whatsapp.com/JVphaaPQEOU9VBlpVJAtIi?mode=gi_t
- WhatsApp Channel: https://whatsapp.com/channel/0029Vb7gAx5J3jupoQfCwt2n