Dis-Chem - Careers South Africa

Ten (10) Dis-Chem Dispensary Support Learnership Opportunities

Dis-Chem Pharmacies has an opportunity available for a Dispensary Support to join the team. The main purpose of this is to employ learners who are capable of doing and completing the learner basic pharmacist assistant course. This course will equip learners to understand the underlying principles of all of the major areas related to the pharmaceutical environment and dispensing and promotes the notion of quality on the job learning.

Staff will be employed in a Fixed Term position as Dispensary Support until such time as they are registered with the SAPC as learner basic assistants. Only once qualified as a basic pharmacist assistant will permanent employment be offered.

Job Specification…

Dispensary Support staff must have completed a proficiency test approving them to apply for registration with Pharmacy Council (SAPC) as a learner basic assistant.

A pharmacist’s assistant registered in the category pharmacist’s assistant learner basic; may perform the following services or acts under the direct personal supervision of a pharmacist in a pharmacy:

The sale of Schedule 1 medicines or scheduled substances.

Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist.

Assist with the unpacking and merchandising of stock and cleaning of dispensary and OTC shelves approved by the responsible pharmacist.

Any other duties assigned to them by the Dispensary Manager.

Learn to accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.

Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.

Ensure that all medications, are checked for accuracy by a pharmacist and signed by a pharmacist.

Assist in the control of stock (manage cleanliness and packing organisation of shelves and medicine expiry dates) of Schedule 1 to Schedule 5 medicines or scheduled substances.

Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.

Assist with call centre scripts and patient service telephone calls.

Provide information to individuals in order to promote health.

Assist with scheme authorization of chronic, HIV and AIDS and oncology medication.

Report on low – / out of stock levels and stock errors to the dispensary manager.

Receive dispensary stock in accordance with the SOP set out by the company.

Competencies

Essential:

English and 2^nd language – Read, write and speak.

Time management, deadline driven, dealing with pressure, attention to detail.

Good communication skills, listening, customer service/focus, problem solving, team player, conflict management, leading by example, accountability, professional conduct, trustworthy and honest.

Computer, numerical skills.

Advantageous:

Retail FMCG, Dis-Chem front shop experience and a good performance record.

Drug and family planning and complementary medicine.

3^rd

Unisolv, SAP and E-Scripting.

Location: Kingsburgh, KwaZulu-Natal

Closing Date: 09 June 2026

Dis-Chem Pharmacies is Looking for Various Frontshop Assistants

Dis-Chem Kingsburgh Junction (New Store) requires Frontshop Assistants, to uphold the merchandising standards whilst supporting the customer service at point of sales in accordance with Dis-Chem policies and procedures.

Minimum Requirements:

Essential:

Grade 12 – Matric or Senior Certificate
0 – 6 Months Retail work experience

Advantageous:

1 Year work experience within Retail
Certification in Retail Business Management

Job Description:

Ensure that full ranges of products are on the shelves at all times and neatly presented.
Maintain the stock on the shelves to ensure it has not reached its sell by date.
Restock merchandise when needed to ensure maximum sales.
All out of stock queries from customers must be followed up on, in line with the customer service out of stock list and ensure they are dealt with in a timeous manner.
Ensure delivered stock and/ or stock pulled from the storeroom are stored and packed in the correct space.
Ensure merchandise displays, labels and pricing are correct at all times and report all price discrepancies to management.
Ensure the storeroom organised, neat and tidy.
Keep up to date with new product knowledge to effectively assist customers.
Assist with restocking of merchandise and supplies when needed to ensure maximum sales.
Assist with back shopping when required.
All merchandise must be handled carefully to prevent any losses.
Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
Exchange merchandise for customers and accept returned goods by customers when authorised to do so by the Frontshop Leader.
Process all loyalty cards including those of accelerated partners.
Ensure cash is placed in the drop safe according to standard operating procedures.
Ensure all line voids and price changes are approved and signed by a Frontshop Leader and/ or Retail Store Assistant.
Ensure accurate cash flow at all times.
Facilitate rotation of stoke on a regular basis and adhere to Dis-Chem stock control procedures.
Report low stock levels, items that are out of stock, damaged stock and expired stock to management.
Assist with the counting of stock files and general stocktaking.
Identify and report damaged and expired stock immediately to management.
Assist with the loading and off-loading of stock when needed.
Ensure boxes are flattened after unpacking stock and taken to the designated area.
Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
Report customer compliments and complaints to management.
Adhere to the customer turnover per hour rate as per company benchmark.
Assist with the training of new and current team members.
Ensure that outgoing stock/ items/ scripts are scanned and paid for.
Keep daily takings (cash, cheques, vouchers, card slips, line voids and incomplete dockets) inside the till drawer until they are placed in the drop safe.
Report bad and suspicious behaviour for both staff and customers to management.
Housekeeping must be in accordance to Dis-Chem standards.
Adhere to Dis-Chem Policies and Standard Operating Procedures.
Adhere to Health and Safety rules and regulations.
Adhere to the Dis-Chem uniform and personal appearance policy

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Competencies:

Essential:

Knowledge of retail operations and administration
finds solutions to potential issues as well as knowing when to escalate the problem and what level to escalate it to.
Comprehending fundamental arithmetic’s like addition, subtraction, multiplication and division.
Conveys ideas and facts verbally using language
Addresses customer questions in a timely manner
Recognises the need for procedures and follows relevant procedures.
Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight

Advantageous: