South Africa Jobs - Careers South Africa

Job Purpose:

To deliver marketing support in order to process marketing transactions accurately and timely through the execution of predefined work objectives as per agreed standard operating procedures.

Minimum Experience

1 – 2 years’ experience in a similar environment

Minimum Qualification for the Motus Job

Matric
Any relevant tertiary qualification would be advantageous

Other Job Responsibilities

Handle inbound and outbound customer calls professionally
Provide accurate product/service information
Resolve customer queries and complaints efficiently
Capture and update customer information on systems
Follow up on leads, enquiries, and service requests
Meet daily/weekly call and performance targets
Escalate complex issues to relevant departments
Maintain high levels of customer satisfaction and service quality
Adhere to scripts, processes, and compliance standards
Track product performance and drive improvements

Generic Job Outputs

PROCESS

Assist in the implementation of marketing campaigns to ensure target audiences are reached.
Coordinate relevant public relations and events activities.
Deliver on agreed performance targets according to set procedures and service level agreements
Distribute marketing material to franchises/dealerships as and when required to ensure information is available to clients.
Execute work in line with governance and compliance processes.
Generate a variety of documents and where necessary produce reports according to set standards and prescribed guidelines.
Identify and apply known solutions to operational challenges and escalate unresolved issues.
Monitor media for above the line and below the line exposure to track brand presence
Provide marketing support to the product/brand managers to ensure marketing department is running smoothly.
Provide operational support in order to gain knowledge and workplace experience.
Provide reports on marketing data received (consumer data, consumer trends data, marketing data and other) to ensure management can make informative decisions.
Record and report on work activities to provide timely and accurate information for decision making in area of accountability.
Assist in the development of marketing campaigns that supports all traditional elements required in order to deliver leads, sales, brand and company objectives in alignment with the business strategy.

FINANCE

Adhere to financial administration delivery processes and comply with internal control and governance standards and report on any deviations to minimise risk.
Execute work activities effectively and efficiently in order to maximise efficiencies and reduce unnecessary delays in achieving goals of the office.

CLIENT

Deliver services and/or products that create a culture which aims to meet or exceed customers’ expectations in the business.
Deliver work activities effectively to satisfy customers

PEOPLE

Attend learning initiatives to improve work quality and enhance own skills
Own and live up to company values

HOW TO APPLY

CLICK HERE TO APPLY

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The role of DPSA

A high standard of professional ethics must be promoted and maintained;

Efficient, economic and effective use of resources must be promoted;

Public administration must be development–oriented;

Services must be provided impartially, fairly, equitably and without bias;

People’s needs must be responded to, and the public must be encouraged to participate in policy making;

Public administration must be accountable;

Transparency must be fostered by providing the public with timely, accessible and accurate information;

Good human-resources management and career-development practices, to examine human potential, must be cultivated; and

Public administration must be broadly representative of the South African people, with employment and personnel management practices based on ability, objectivity, fairness, and the need to redress the imbalances of the past to achieve broad representation.

Directions: Click on the name of the department / administration to view vacancies in that particular section

About The Department of Public Service and Administration (DPSA)

The South African Department of Public Service and Administration (DPSA) is a national department mandated to establish norms, standards, and policies for a, effective, and developmental public service. It focuses on organizational structure, human resources, labour relations, and ICT, aimed at improving service delivery across national and provincial departments.

Key Mandates and Functions:

Policy Development: The DPSA creates the regulatory framework (policies, norms, standards) for public administration, including labor relations, conditions of service, and ethical conduct.

Key Responsibilities: The DPSA manages ICT in public administration, capacity development/training, and the disclosure of financial interests.

Structure: It oversees the organizational structure of departments and ensures compliance with the Constitution, specifically sections 195(1) and 197.

Targeted Improvement: The DPSA does not directly deliver services to citizens, but capacitates other departments to do so efficiently.

Core Programmes:

Human Resource Management & Development: Oversees staffing, performance, and workplace policies.

Labour Relations & Remuneration: Manages organizational development, job grading, and salary structures.

e-Government Service: Manages IT governance, infrastructure, and innovation.

Service Delivery Improvement: Focuses on improving how public services are accessed and delivered.

Motus South Africa is Looking for a Marketing Assistant For their Mitsubishi Motors