Location: South Africa
Closing Date: 03 August 2026
Road Traffic Infringement Agency (RTIA) is Looking for 15 Call Centre Agents for an Annual Salary of R237 453 Each
Minimum Educational Requirements: *Matric Certificate (NQF4).
Minimum Knowledge & Experience Required: *Incredible administration experience in the support
services environment. *Experience in data capturing, general office support services, experience as a Call
Centre Agent.
Required Competencies: *Computer Literacy, Interpersonal and communication skills. *Knowledge of the
AARTO Act will be an added advantage.
Duties:
- Render the AARTO Call Centre Service – Agency Matters: *Receive telephone call, emails and fax queries, escalate matters to relevant sections within the Agency.
- * Advise callers on status of representation, instalment and revocation of enforcement orders applications submitted to the Agency.
- *Provide callers with relevant information regarding the AARTO processes and prescribe documents to be completed.
- Render an AARTO Call Centre Service Issuing Authority Matters: *Provide callers with the status of selection to be tried in court submitted and or nomination of a driver request submitted.
- *Special arrangements regarding AARTO elective options received:
- *Print all incoming faxes received through the AARTO fax to email facility.
- * Acknowledge all applications for instalments applications, representations and revocations of enforcement orders on the NCR as prescribed, distribute the documents to the relevant sections with the RTIA.
Due to the large number of applications, we envisage receiving, applications will not be acknowledged. If you
have not received any response from us within three (3) months, please consider your application as
unsuccessful.
About The Road Traffic Infringement Agency (RTIA) south africa
The Road Traffic Infringement Agency (RTIA) is a South African national public entity that manages the Administrative Adjudication of Road Traffic Offences (AARTO) Act. It handles traffic fines as administrative issues instead of criminal cases, runs the upcoming driver demerit point system, and works to make roads safer.
HOW TO APPLY
To apply please submit a letter of application, recent curriculum vitae as well as certified copies of
qualifications and identity document. Applications must be addressed to: bukvfh@apply.simplify.hr
Please note that late applications and those without all the relevant supporting documents as
prescribed above will not be considered.
The RTIA is an Equal Opportunity Employer and is seeking to balance the employment equity profile therefore the youth, Women and People living with disabilities are encouraged to apply.
Enquiries: Ms. Allison Shingange – (087) 287 7993
Mr Mzwakhe Mhlanga – (011) 763 11
DPSA Circular 25 of 2026 – New South Africa Government Jobs Added to the List