Ten(10) Clover Customer Service Centre Learnership Opportunities
Location: Roodepoort, Gauteng
Closing Date: 05 November 2026
Required Education Level
Grade 12 | National Certificate
Job Summary
Clover is seeking enthusiastic new talent to join our Call Centre Vacation Work Programme. Successful applicants will gain valuable practical workplace experience from December 2026 to January 2027 at Clover’s Customer Service Centre offices in Roodepoort. Participants will gain exposure to call centre operations, customer service, and customer query resolution while developing essential communication, problem-solving, and interpersonal skills. This programme offers an exciting opportunity to gain valuable workplace experience within a leading organisation and build a foundation for future career opportunities.
Requirements
- Grade 12 or equivalent NQF Level 4 qualification.
- Grade 12/Matric completed within the past five years (2021–2025).
- A minimum average of 55% for English and Mathematics or Mathematical Literacy.
- Advanced computer literacy.
- Currently unemployed.
- Applicants must not have participated in a learnership programme before.
Competencies
- Proactive and action orientated
- Acts with honesty and consistency
- Maintains high standards
- Interpersonal effectiveness
- Commitment and motivation
- Collaborate with others to achieve a common objective
- Customer orientated
- Communicates effectively
- Ability to apply numerical principles
Duties and Responsibilities
Provide a high level customer service
- Handle all inbound and outbound interactions
- Resolve queries and complaints via the relevant stakeholders
Capture and confirm customer orders
- Capture orders accurately and on time according to the daily call list
- Inform customers of account on hold
- Confirm customer orders as per standard operations procedures
- Inform relevant stakeholders of issues pertaining to their orders
Sell Clover and Principal products as per customer ranging
- Offer new or additional products (describe features and special offers)
Promote teamwork and cooperation
- Assist team members to obtain team results
- Share the responsibility to get the job done
- Support team values
- Participate in team meetings
- Take responsibility for visual management of information
About Clover South Africa
Clover South Africa is a leading branded foods and beverages company with roots dating back to 1898, when it began as the Natal Creamery Limited in KwaZulu-Natal. The business was later reorganised as National Cooperative Dairies in 1934 and became Clover Industries Limited in 2003. Today, Clover is a trusted household name in South Africa, producing and distributing a wide range of dairy and non-alcoholic beverage products.
The company’s product range includes fresh milk, UHT milk, flavoured milk, yoghurt, cheese, butter, milk powder, desserts, fruit juice, dairy fruit mixes, water and iced tea. Popular Clover brands include Clover, Tropika, Krush, Elite, Ultra Mel and Super M. These products are sold through supermarkets, wholesalers, convenience stores and other retail outlets across South Africa and selected African markets.
Clover operates production facilities across South Africa and in certain African countries, where raw milk is tested, processed and converted into finished products. The company also has a strong distribution network, with distribution centres that supply thousands of delivery points nationwide. This infrastructure allows Clover to move chilled and ambient products efficiently from factories to retailers and consumers.
The company is also committed to sustainability and responsible business practices. Through its Clover Green initiative, Clover focuses on being a responsible corporate citizen and preferred employer, while its Clover Mama Afrika project supports community development and skills training. These initiatives reflect the company’s broader goal of creating value for consumers, employees, farmers and communities.
Career opportunities at Clover South Africa include roles in food manufacturing, quality assurance, engineering, logistics, supply chain, sales, marketing, finance, human resources and administration. The company also offers internships and graduate programmes for young South Africans interested in the food and beverage industry. Clover’s combination of strong brands, local manufacturing and national distribution makes it an important player in South Africa’s consumer-goods sector.
HOW TO APPLY
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