Old Mutual Graduate Multiskilled Consultant Vacancy in Cape Town 2026 – Apply Now
Closing Date: 16 September 2026 at 23:59
Location: Pinelands, Cape Town, Western Cape
Salary: Not specified in the official job advertisement
Employment Type: Full-time
Job Level: Entry level
Qualification: Bachelor’s Degree
Company: Old Mutual South Africa
Job Reference: JR-83776
Old Mutual Graduate Multiskilled Consultant Vacancy in Cape Town 2026
The Old Mutual Graduate Multiskilled Consultant vacancy in Cape Town provides an opportunity for a graduate looking to establish a career in the financial services industry. The position is based in Pinelands and focuses strongly on customer service, consultative selling, relationship management and identifying opportunities to meet customer needs.
According to the advertised vacancy, Old Mutual is seeking an entry-level candidate with a Bachelor’s degree and the ability to communicate effectively with customers. The role combines customer engagement with sales-related responsibilities, making it potentially suitable for graduates interested in financial services, consulting, sales or customer-facing careers. The closing date is 16 September 2026 at 23:59, so applicants who meet the requirements should not leave their applications until the final hours.
Job Overview
The Graduate Multiskilled Consultant position is an entry-level opportunity based at Old Mutual’s Pinelands location in Cape Town.
The role is centred on understanding customers, providing appropriate service, building relationships and supporting business growth. The advertised skills include consultative selling, customer service, customer relationship management, digital consumer engagement, identifying sales opportunities and upselling. For a graduate entering the workplace, this type of position can provide exposure to the practical side of customer engagement within a major financial services organisation.
Minimum Requirements
The main formal educational requirement listed for the position is a Bachelor’s Degree. Applicants should also consider whether their background demonstrates the interpersonal and customer-facing capabilities highlighted in the advertisement.
Relevant strengths may include:
- A recognised Bachelor’s degree.
- Strong communication abilities.
- A customer-focused approach.
- The ability to learn quickly.
- Confidence when dealing with customers.
- An interest in sales and financial services.
- The ability to identify customer needs and potential opportunities.
- Good judgement when making decisions.
Graduates should ensure that their CV clearly states their qualification, institution and relevant experience. Projects, internships, vacation work, part-time employment or university activities involving customers or teamwork can also help demonstrate transferable skills.
Job Description
A Multiskilled Consultant works at the intersection of customer service, sales and relationship management.
The advertised role includes responsibilities and skills connected to consultative selling, handling customer complaints and feedback, using customer relationship management systems, understanding customer needs and strengthening customer relationships. Digital customer engagement and identifying sales opportunities are also part of the role. This means the successful candidate is likely to spend considerable time understanding what customers need and finding appropriate ways to assist them while also contributing to business objectives.
Key Duties and Responsibilities
The vacancy highlights several areas that give applicants an idea of what the day-to-day work may involve.
These include:
- Providing customer-focused service.
- Engaging with customers to understand their needs.
- Using CRM systems and customer information effectively.
- Managing customer complaints and feedback.
- Identifying suitable sales opportunities.
- Applying consultative selling techniques.
- Supporting digital consumer engagement.
- Strengthening existing customer relationships.
- Identifying opportunities for upselling.
- Maintaining a professional and trustworthy relationship with customers.
The role therefore goes beyond simply answering customer questions. It requires an understanding of customer needs and the ability to turn those interactions into positive experiences and appropriate business opportunities.
Skills and Competencies
Old Mutual has listed a combination of practical skills and behavioural competencies for the position.
The advertised skills include consultative selling, customer complaint management, customer feedback management, customer service, CRM software, customer understanding, data management, digital consumer engagement, sales opportunity identification, probing questions, sales data management, relationship building and upselling.
The listed competencies are:
- Action Oriented
- Communicates Effectively
- Customer Focus
- Decision Quality
- Ensures Accountability
- Instills Trust
- Interpersonal Savvy
- Nimble Learning
These competencies are particularly relevant to graduates because the position requires someone who can adapt to a professional environment while developing strong customer and commercial skills.
Who Should Apply?
This opportunity may be worth considering for South African graduates who have completed a Bachelor’s degree and want to enter the financial services sector.
It can be particularly relevant to candidates who enjoy interacting with people and are comfortable combining customer service with commercial thinking. Graduates who can demonstrate communication, problem-solving, learning ability and an interest in customer relationships should pay close attention to the requirements.
Applicants should avoid submitting a generic CV if possible. A CV tailored towards customer service, sales, consulting, financial services and relationship management can make it easier for recruiters to identify relevant experience.
Why This Graduate Opportunity Matters
Getting the first professional job after university can be difficult, particularly for graduates who have limited formal work experience. Entry-level opportunities such as this one can provide a route into a large financial services environment while allowing graduates to develop skills that can remain valuable throughout their careers.
Customer service, communication, sales, digital engagement and relationship management are transferable skills that can be useful across banking, insurance, investment, retail and other financial services environments. The Old Mutual vacancy is also listed as an entry-level, full-time opportunity, making it relevant to graduates who are looking for a first step into the professional workplace.
Important Information for Applicants
The advertised closing date is 16 September 2026 at 23:59. Old Mutual also indicates that the appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the relevant business unit. Applicants should check that all information provided during the application process is accurate and that the required qualification is clearly reflected.
The salary is not specified in the available official advertisement, so applicants should not rely on unofficial salary estimates published elsewhere when assessing the opportunity.
About Old Mutual
Old Mutual is a major African financial services organisation with operations spanning different areas of financial services. The company’s business activities include life and savings, property and casualty, asset management, banking and lending.
Old Mutual has a long-established presence in South Africa and serves customers through a broad range of financial products and services. The organisation’s African focus is reflected in its stated commitment to building financial solutions around the needs of people and communities across the continent. Old Mutual also describes itself as a firm believer in the African opportunity and highlights the diversity of its talent. For job seekers, this makes Old Mutual a notable employer to watch when looking for opportunities in financial services, customer experience, sales, technology, administration, investment and related fields.
How to Apply
Interested candidates should apply through the official Old Mutual careers platform before the advertised closing date. Applicants are encouraged to review the vacancy requirements carefully and ensure that their CV and application accurately reflect their qualifications and relevant skills.
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